Contact

Contact Us

We welcome questions and inquiries about Medi-LX Inc. and each of our products. Please complete the form below, and a member of our team will respond within two business days.

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Form

Contact Form

Please fill in the required fields and click the "Confirm" button.

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For details on the handling of personal information, please see our Privacy Statement.

FAQ

Before you contact us

QI would like to try a demo
You can request a demo account for Medi-EYE at https://medi-lx.jp/cont/demo_medi_eye/. To book an online briefing, please visit https://medi-lx.jp/cont/briefing_medi_eye/.
QI would like pricing or a quotation
Pricing for each product is available on the following pages.
Medi-EYE: https://medi-lx.jp/cont/servise_medical_eye/#pricing
Home Care Medi-EYE: https://medi-lx.jp/cont/servise_home_care_medical_eye/#pricing
Medi-L: https://medi-lecture.jp
Quotations can be issued from:
Medi-EYE: https://medi-eye.jp/site/doc_output_form1.html
Home Care Medi-EYE: https://medi-eye.jp/home-care/site/doc_output_form1.html
QI cannot log in / I forgot my password
Please use the password reset feature on the Medi-EYE login page: https://medi-eye.jp/login. If the issue is not resolved, please contact us via this form under "Account information inquiry".
QHow long until I receive a reply?
We normally respond within two business days after reviewing the content of your inquiry. Please note that we are closed on weekends, public holidays, and year-end/new-year holidays.

Information

Other ways to contact us

Business Hours

Business Hours

Weekdays, Monday to Friday, 8:30 - 16:30
Closed on Saturdays, Sundays, public holidays, and year-end/new-year holidays.
Inquiries received during closed days will be addressed sequentially from the next business day.

Head Office

Head Office

541-0051
4-1-3 Bingo-machi, Chuo-ku, Osaka-shi, Osaka
Midosuji Mitsui Building 4F