株式会社Medi-LX

株式会社Medi-LX

Approach to Personal Information Protection

TRUSTe

Medi-LX Inc. (hereinafter referred to as "we" or "us") operates the website https://medi-lx.jp/ (hereinafter referred to as "website"), which is licensed under the TRUSTe Privacy Program.  TRUSTe is an organization established to build users' trust and confidence in the Internet by promoting the proper use of personal information. This "Privacy Statement" discloses to all users of this website how we handle personal information obtained from this website. We have also consented to TRUSTe's review of our privacy practices.

1. acquisition and use of personal information inquiry form Inquiry form
This website obtains the user's name, e-mail address, and other contact information from the "Contact Us" form. This information is used to respond to inquiries about our services, to provide usage history, to place orders for our services, to provide information on the products we offer, to provide information on related after-sales services, to provide information on new products and services, to request surveys, and to conduct research and analysis to develop better products and services.
Retention Period of Personal Information
In principle, we will store the personal information obtained from the above inquiry form for three years, and upon expiration of the storage period, we will delete such personal information without delay.
2.cookies and access logs This website obtains cookies for the purpose of understanding and analyzing the use of the website. You can set your web browser to accept or decline cookies. Please check your settings as necessary. However, please note that if you refuse to receive cookies, you may not be able to use some of the functions of the website. 3.outsourcing of operations including the handling of personal information When outsourcing operations involving the processing of personal information to another business, we will select a business that is fully committed to protecting personal information and will take all possible measures, such as requiring by contract that the business manage information in the same manner as we do. 4. security control measures We take reasonable measures to keep your personal information accurate and up-to-date and to prevent unauthorized access to, loss, destruction, falsification, or leakage of your personal information. We have a system in place to ensure that your personal information is handled with care, including the appointment of a person responsible for handling personal information and the appropriate handling and management of such information under the direction of such a person. Furthermore, we conduct regular education and training for all of our employees to ensure that they understand the importance of personal information and practice personal information protection. 5.Supplemental information We do not supplement your personal information with information obtained through your access to our website history or through unrecognized methods. 6.disclosure, correction, etc. and suspension of use of personal information We will disclose, correct, update, or stop using your personal information if you inquire about your personal information, if your personal information changes, or if you no longer desire our services. Such requests may be made by e-mail, telephone, or mail addressed to our Personal Information Handling Committee. When requesting an inquiry, correction, etc., or suspension of use of personal information, we will ask you to send us one of the following documents by mail to confirm that the person making the request is the person in question. If you call us by phone, we will ask you to state your date of birth and we will check the information against it.

● A copy of an official identification such as a driver's license or passport that verifies the identity of the person making the request for disclosure, etc. (the copy must show the name and address of the person making the request for disclosure, etc.)
● A copy of the certificate of residence (made within 30 days prior to the date of the request for disclosure, etc.)

We will respond to requests for disclosure of personal information in accordance with the following procedures. 1. Receipt of Requests for Disclosure.
(1) Please contact us at the following address
Please mail or bring the designated form to the following address after agreeing to our "Handling of Personal Information" upon arrival.
448-1, Kuki-cho, Izumi-city, Osaka 594-1126
Medi-LX Inc.Personal Information Handling Committee
Email Address:contact@medi-lx.jp

(2) For identification purposes, please send one of the following documents together with (1) "Prescribed Form" by mail.
● A copy of an official identification such as a driver's license or passport that verifies the identity of the person making the request for disclosure, etc. (the copy must show the name and address of the person making the request for disclosure, etc.)
● A copy of the certificate of residence (made within 30 days prior to the date of the request for disclosure, etc.)

(3) If the procedure is to be completed by a proxy, please contact
(In addition to (1) the "prescribed form" and (2) "identification documents," please mail or bring one of the following documents (a) and (b).

(a) Identification documents of the agent
● A document certifying the agent, a copy of the agent's driver's license, passport, or other official identification that can be used to verify the agent's identity (the document must show the name and address of the agent making the request for disclosure, etc.)
● A copy of the representative's certificate of residence (made within 30 days prior to the date of the request for disclosure, etc.)
● If the representative is an attorney, a document showing his/her registration number

(b) Document evidencing power of attorney (power of attorney, etc.)
● If the document proving the identity of the applicant or his/her representative clearly indicates the place of residence, it may be erased.
● Documents proving the identity of the applicant or his/her representative will be disposed of responsibly within two months of our obtaining them.

2. fee for "Request for Disclosure" and its collection method
Only in the case of a request for notification or disclosure of the purpose of use, the following amount (including our reply fee) will be charged per request. Please enclose a postal fixed-sum money order for the following amount when mailing the request form.
Commission amount: 1,000 JPY.

3. communication of review results
Upon acceptance, you will be notified that your application has been received. The results of our internal review will be communicated to you without delay within 1-2 weeks by the method you specify.
7.provision of personal information as required by law We do not provide personal information to third parties without the consent of the individual. However, we may provide personal information to governments, local governments, courts, or international law enforcement agencies when required to do so by law. 8.link This website may contain links to other websites, but this privacy statement applies to the handling of personal information obtained on this website. Please check the privacy statement of each linked website. 9.changes in the handling of personal information If we decide to change our privacy policy or privacy statement, we will post those changes on this website. We will use the personal information in accordance with the privacy statement at the time the personal information is acquired, but if we wish to use the information for a different purpose than that stated at the time it was acquired, we will obtain the consent of the individual before using the information. 10.Contact for inquiries and complaints Medi-LX Inc.
Business Headquarters
Email Address:contact@medi-lx.jp

If you have any questions or concerns about this Privacy Statement or our treatment of your personal information, you should first contact us directly at contact@medi-lx.jp through. If you do not receive a receipt regarding that inquiry, or if the response is not satisfactory, please contact TRUSTe. In such cases, TRUSTe will act as an intermediary between you and this website to resolve the issue.

Date of enactment March 24, 2021
Last revision date April 13, 2022