News detail
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- Notification2023/12/31 00:03
- Notice of System Maintenance (Restoration of Server Failures and Partial Functional Restrictions)
We would like to inform you about the maintenance of Medi-EYE.
The server failure has been restored and most of the system maintenance has been completed (you can access Medi-EYE as usual).
Due to the data cleansing process to recover from the server failure, the following functions are currently unavailable (please do not use the following functions until further notice from the Company). We appreciate your understanding.
(Please do not use the following functions until we inform you of the situation.
Patient Information Setup
Importing patient data
Copying a mock patient
We apologize for any inconvenience this may cause you.
We apologize for any inconvenience this may cause you,
We appreciate your understanding and cooperation.
Below are the details of the maintenance.
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Date and time of maintenance
December 30, 2023 (Sat) 22:00 - January 1, 2024 (Mon) 22:00 (scheduled)
Maintenance Description: Data cleansing process will be performed.
Impact of maintenance:
(1) Images and videos of simulated patients will not be displayed (they will be displayed normally after the cleansing process is completed).
(2) Since images, videos, etc. of simulated patients will not be displayed properly, the following functions will be restricted for the purpose of maintaining data accuracy.
(1) Patient information settings
Patient Data Import
Copying a mock patient
Other than the above functions, such as access with a student account, access to the bed map, issuance of a new student ID, and changing account information, can be used as usual.
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We apologize for any inconvenience this may cause to users of our services,
We apologize for any inconvenience this may cause and appreciate your understanding.
We will inform you when the service will be available without any functional restrictions.
If you have any questions, please do not hesitate to contact our customer service anytime at the following URL
https://medi-lx.jp/cont/contact/